3026 Privacy Policy — How We Protect Your Information
This document explains how the 3026 platform collects, uses, stores, and protects the personal data of Malaysian users. Your privacy is our priority.
Last updated: January 2026. By using this platform, you agree to the privacy policy set out below.
Information We Collect
When you register and use the 3026 platform, we may collect various categories of information depending on how you interact with our services. The types of information collected are as follows:
- Account information: Full name, phone number, email address, date of birth, and encrypted password. This information is required during registration and identity verification.
- Local payment information: Bank account number, account holder name, and e-wallet details used for deposits and withdrawals in MYR (RM). We do not store credit card information directly.
- Device and browser information: Device type, operating system, browser version, IP address, and screen resolution. This data is collected automatically to ensure optimal display across all devices.
- Usage data: Pages visited, session duration, buttons clicked, games played, and transaction history on the platform.
- Cookies and tracking technologies: Session and persistent cookies to maintain login status, save user preferences, and analyse usage patterns.
How We Use Your Information
All information collected by 3026 is used for clearly defined and limited purposes. We do not use your data for unrelated purposes without your consent. The primary purposes for which data is used are as follows:
- Processing account registrations and verifying user identities to meet compliance requirements.
- Enabling smooth and secure deposit and withdrawal transactions in Malaysian Ringgit.
- Sending account-related information such as login confirmations, transaction notifications, and security alerts.
- To provide effective customer support when you reach out to our team.
- Analysing usage patterns to improve the platform experience, loading speed, and mobile navigation.
- Complying with legal obligations, including the retention of required financial transaction records.
- Sending promotional information and festive offers if you have opted in to receive them.
You can withdraw your consent to receive promotional communications at any time by contacting our support team.
Cookies & Tracking Technologies
The 3026 platform uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device when you visit our website or use our app.
We use three main types of cookies:
- Session cookies: Used to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saving your language settings, display preferences, and other configurations so you don't have to set them up again each time you log in.
- Internal Analytics Cookies: Collecting anonymised usage data to help us understand which parts of the platform are used most and where improvements are needed.
You can manage or delete cookies through your browser settings. However, deleting session cookies may affect login functionality and your overall platform experience.
Data Storage, Security & Sharing
Data Storage & Security
All 3026 user personal data is stored on servers protected with SSL encryption and appropriate technical security measures. We use encryption protocols to safeguard data in transit between your device and our servers. User passwords are stored in encrypted form and cannot be read by any platform staff.
Your data will be retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Financial transaction records are typically kept for a minimum of seven years for audit compliance purposes.
Third-Party Sharing
3026 does not sell or rent users' personal data to any third party for marketing purposes. We only share data in the following limited circumstances:
- Payment Providers: Transaction information required for processing deposits and withdrawals in RM is shared with verified local Malaysian payment providers.
- Legal Requirements: We may disclose information to the relevant authorities where required by a valid court order or applicable law.
- Technical service providers: Companies that assist us with the technical operation of the platform may have limited access to data for operational purposes only, under strict confidentiality agreements.
User Rights & Contact Us
Right to Access, Correction & Erasure
As a 3026 platform user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about your account at any time.
- Right to correction: If the information we hold is inaccurate or out of date, you can update it through your account profile section or by contacting customer support.
- Right to erasure: You may request deletion of your account and related personal data, subject to legal record-keeping obligations. Deletion requests will not affect transaction records required for compliance purposes.
- Right to withdraw consent: You may withdraw consent to receive promotional communications at any time without affecting your right to use the platform.
Privacy Policy Updates
3026 reserves the right to update this privacy policy from time to time to reflect changes in operational practices or legal requirements. Any material changes will be communicated to users via in-platform notifications or email. The date of the latest update will always be displayed at the top of this page.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the protection of your personal data, please contact the 3026 support team via email at [email protected]. You may also refer to the FAQ for more information on account security and user privacy.